The engineer, James, arrived when he said he would. He was polite, very helpful and resourceful. In particular, at every stage he was careful to make sure we were aware of the options available to us, and only proceeded once we had agreed the way forward.

The quality of work was very high and was completed in good time. He did the work unobtrusively and we were able to get on with our activities with little interruption. He cleaned up after himself, leaving no mess.

All in all, we were very satisfied with Jame’s work.

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