I just wanted to drop you a line about Paul who came to fix my boiler today at Magnon Court in Leighton Buzzard.
He was the 3rd engineer who came out although the first from Gledhill. The first engineer failed to fix the problem and caused a leak which shorted out the electrics causing huge problems. The second engineer took one look and said that I should contact Gledhill which I did and Paul arrived today.
Not only has he fixed the boiler but he even figured out a problem I had with my heating. He could have fixed it and gone but is clearly a man who takes pride in his work and was not happy to leave without thoroughly testing it despite having other jobs to go too. I cannot tell you how grateful I am. We have been without hot water and heating for nearly a month as my insurers have consistently failed to resolve the issue. It has been a source of enormous stress for me and my partner who is nearly 6 months pregnant.
Paul arrived today and I found him to be an extremely pleasant and courteous man who is clearly very good at what he does. The relief of having heating and water back is indescribable and I would like to pass on my thanks to Gledhill and Paul.