To whom it may concern, This message is a little delayed but I Just had to let you know how delighted we are with the service we have received from Gledhill. Especially in respect of the engineer who carried out the repair, who’s name unfortunately escapes me. I have rarely, if ever, come across a more polite, respectful, helpful friendly engineer. He worked conscientiously, enthusiastically and extremely cleanly and tidily throughout. He is obviously extremely knowledgeable and proficient at his job and shows a genuine love of his work, carrying it out to the highest standard. He is an absolute credit to your company. I did tell him at the time and promised to make my feelings known to Gledhill. I hope you will pass my comments on to management and to the gentleman himself. He deserves a huge pat on the back. Thanks to the excellent service we have received, we have been singing the praises of Gledhill and will continue to do so, recommending you...
At Gledhill Response, we know how important it is for our customers to understand how their hot water cylinder works. Our coffee mornings at multi property developments provide us the opportunity to visit our customers at their homes. We explain how their appliance works in a relaxed atmosphere, enabling them to raise any questions or concerns they may have. We have been delighted to host many coffee mornings nationwide, for companies such as McCarthy and Stone, Churchill, L&Q, Girlings and many more. If you would like any further information for your residents, please call us on 0800 3800 129 and we will be more than happy to arrange this for you.
Delighted to receive a message of appreciation from one of our customers, which read: ‘I would like to thank you very much for your kindness and a first class service. Your engineer, Ross, was polite and hard working. He carried out a much more thorough repair than any previous tradesman who attended our premises. On top of all that, you have proven that you really do care about your customers and want to make them happy, because you listened when I explained my situation and you kindly carried out the repair for no charge as a gesture of goodwill. Thank you, thank you! you have made me very happy and have taken a weight off my shoulders
The Gledhill team baked a difference yesterday to help Macmillan’s campaign for better cancer care. Lots of scrumptious cakes and savouries were had, whilst catching up over a cuppa and lunch. We are delighted to say that everyone was very kind and giving, resulting in a generous amount of £275.61 being raised for this amazing cause. We very much look forward to taking part in the World’s Biggest Coffee Morning next year and continuing to support this event.
Pleased to share our recent feedback received through the website, which read ‘Your staff are very well trained, helpful, pleasant to deal with and sincere in trying to resolve any concerns a customer has. In particular, we refer to our recent dealings with Laura providing confirmation of no improvement needed to your service. Thanks team we look forward to a successful installation.’
